Privacy
Information collected
Boss Bedding Sdn. Bhd. collects details you provide for enquiries, partnership applications and orders, including names, contact information and service requirements, to respond and provide support.
Storage and use
Information is used for relevant services and shared only as needed with order, delivery or support teams. We take reasonable safeguards. The site remembers size/comparison preferences; third-party services have separate privacy rules.
Access and correction
Contact the Boss Bedding customer service team to access, correct or request deletion of your information. We verify identity and handle requests under applicable requirements.
Types of information and how it is supplied
You may browse products without submitting an enquiry. Enquiries, partnership applications and support requests may contain names, telephone numbers, email, business details, addresses, models, photographs and correspondence. Supply only relevant information; avoid identity documents, payment passwords or another person’s sensitive information in general enquiries.
Purposes and necessary sharing
Information supports replies, quotations, trial or delivery coordination, partnership enquiries, after-sales requests and related records. Relevant information may be provided to the responsible retailer, delivery or service team as needed. We may be unable to arrange a service if the information necessary to complete it is withheld.
Browser storage and external platforms
The browser stores preferences such as comparison models and selected sizes. You can clear them through browser settings. WhatsApp opens a third-party platform governed by its own practices. A recorded website click does not prove that a message was sent or a transaction completed.
Security and retention
Access is limited to staff handling relevant requests, with reasonable measures against unauthorised access. Information should be retained only for the time needed for handling, support, records or applicable requirements. Current local-test submissions are saved on this computer; production storage arrangements and periods will reflect the actual system.
Correction, deletion and contact procedure
Contact the Boss Bedding customer service team using the numbers on this page. Explain which information you want to access, correct or delete and identify the enquiry or order. Identity checks may be required to avoid disclosure to the wrong person. Records needed for outstanding orders or applicable requirements may not be immediately removable; we will explain the reason and next steps.
Policy updates
This page will be updated when website features or information handling change. Read the applicable version before submitting information. Ask the Boss Bedding customer service team for clarification; the official email will be added once established.
Company and customer support
Boss Bedding Sdn. Bhd. (202401030176)
No. 30, Jalan Molek 1/9, Taman Molek, 81100 Johor Bahru, Johor, Malaysia.
Boss Bedding customer service team